pool
bedroom kitchen with island and 4 stools next to pool table
Dining Room living room with blue l-shaped couch

Frequently Asked Questions

  • On the day of arrival, check-in begins at 4PM. Check-out is at 10AM.

  • No, the homes at The Village, Solara, Solterra and Solara, and Reunion all feature spas , but not all homes at Harbor Island Beach Club do. Please check the listing details or reach out to the Guest Services team to confirm if your unit features a spa.

  • Pool & spa heat is available for a daily add-on fee that varies depending on the pool's size. Once heated, pool temperatures are set to reach 82-86 degrees Fahrenheit; spas are set to reach 102 degrees Fahrenheit. Depending on the weather, it can take up to 24 hours to heat the pool, so it is recommended that you reserve pool heat in advance of your stay if you’d like to add this service.

  • Cancellation policies vary by unit type and location. Please check the listing details or reach out to the Guest Services team to confirm if your unit's cancellation policy.

  • You’ll receive a code for the front door of your house via email 24-48 hours prior to arrival.